TATA Consultancy Services (TCS) has 500,000 employees worldwide. Headquartered in Mumbai, it has campuses in India, China, USA and Hungary. In May 2020, CEO Rajesh Gopinathan announced that 75% percent of their workforce would become remote in three years. The company believes that having most of its employees work remotely could reduce its global carbon footprint by 70% by 2025, compared to a decade earlier.4 And, as Ashok Krish, Global Head, Digital Workplace Unit, TCS points out: “A borderless workspace is also an inclusive workspace, one that is able to offer equitable opportunities across existing societal disparities such as gender and geography.”5
Finally, building teams across ethnicities and geographies makes sound commercial sense – research by Gartner suggests that employee performance is 12% higher in diverse companies than in homogenous teams.6
HSBC Navigator: The Future of Work
The Navigator: Future of Work survey was conducted by FTI Consulting on behalf of HSBC. Research was conducted online from 3rd to 8th August 2021 with 2,130 respondents who are involved in or influence strategic direction for their company in 10 markets: UK, USA, UAE, India, Hong Kong, Singapore, China, Mexico, Australia and Germany.