Made for the Future

This Made for the Future report is based on survey responses from 2,500 Business Minds around the world

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Navigator exists to provide insight from thousands of businesses like yours on how they intend to invest, change and grow.

Made for the Future is part of Navigator, research that explores the sentiments and opinions of over 2,500 businesses, focused on some "future" themes – including trade, technology, sustainability, efficiency, opportunities and threats – that companies from around the world are challenged by, and how they're driving key decisions.

 

Stuart Nivison, Global Head of Client Network Banking explains what businesses are saying about their business outlook, investment decisions and the opportunities and threats on the horizon. These are the top three areas that businesses like yours are focusing on:

  1. Investing in the well-being and development of your people – with 78% seeing the need to invest in up-skilling

  2. The degree of disruption that companies like yours expect to face in the next two years from technology and innovating

  3. More than half of companies planning to invest more in operating sustainably


What is your business doing to be Made for the Future?

 

 

 

People vs Technology

Will technology get you closer to your customers and help your people upskill?

What do businesses say about this?

65 %

of businesses are investing more in people, workforce, management and culture

55 %

of businesses are investing more in technology and innovation

How can you recruit and retain the best talent to future-proof your business? This is what your peers are saying:

  • 60%

    will introduce or increase flexible working practices

  • 52%

    will boost spending on skills training

  • 43%

    will increase spending on employee well-being

  • 34%

    will invest in plants or equipment

  • 29%

    will invest in ‘bricks and mortar’ premises

  • 24%

    will use sustainability to help them to recruit top talent

Innovation

Made for the Future finds out how the most optimistic businesses are putting customers first to drive growth.

98 %

believe innovation is important

34 %

see Innovation & Technology as the leading area in which they’re expecting to totally transform in the next 1-2 years

Innovation and a highly skilled workforce are symbiotic

  • 55%

    Plan to invest more in R&D

  • 52%

    Boost spend on skills training

  • 43%

    Boost spend on employee well-being

 

Optimistic investment

Thriving businesses are striking the right balance between fuelling innovation and developing a highly skilled workforce. Is yours?

32 %

Entering New Markets

29 %

Growing the Market for their Products & Services

 

Business needs people to be highly trained and highly engaged - to be healthy and happy in their jobs - or they'll take their skills elsewhere. Well-being and sustainability are becoming watchwords for business success

Noel Quinn, CEO of HSBC Global Commercial Banking


 

 

See how businesses like yours view the future:

  • Threats ahead?
  • Total transformation?
  • Investment decisions?
  • Sustainability?

What is your business doing to be Made for the Future?

 

 

 

From the West End to a global power house

Growing a business beyond borders is no easy task. Just ask Patrick Reid, CEO of Imagination.

Navigator is designed to help you leverage an ever changing business landscape. Similarly, we’ve been supporting Patrick and Imagination, navigate a period of transformation and change. “What excites me most about the future,” Patrick says, “is there are no limits to how good this can get. We don’t necessarily want to be the biggest, but we want to be the best.”

Patrick knows all too well, the challenges faced by a business growing from humble beginnings to expanding into new markets. According to him, “New clients had different expectations and priorities and new staff had to be immersed in the Imagination culture. There were regulatory challenges, time differences, business nuances. They all added up."

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HSBC’s Navigator: Made for the Future surveyed 2,559 business decision-makers in 14 markets. Research by Kantar TNS for HSBC May 2019