Made for the Future

This Made for the Future report is based on survey responses from 2,500 Business Minds around the world

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Be better, informed

Navigator exists to provide insight from thousands of businesses like yours on how they intend to invest, change and grow.

Made for the Future is part of Navigator, research that explores the sentiments and opinions of over 2,500 businesses, focused on some "future" themes – including trade, technology, sustainability, efficiency, opportunities and threats – that companies from around the world are challenged by, and how they're driving key decisions.


Stuart Nivison, Global Head of Client Network Banking explains what businesses are saying about their business outlook, investment decisions and the opportunities and threats on the horizon. These are the top three areas that businesses like yours are focusing on:

  1. Investing in the well-being and development of your people – with 78% seeing the need to invest in up-skilling

  2. The degree of disruption that companies like yours expect to face in the next two years from technology and innovating

  3. More than half of companies planning to invest more in operating sustainably

What is your business doing to be Made for the Future?




People vs Technology

Will technology get you closer to your customers and help your people upskill?

What do businesses say about this?

65 %

of businesses are investing more in people, workforce, management and culture

55 %

of businesses are investing more in technology and innovation


Thriving businesses are striking the right balance between fuelling innovation and developing a highly skilled workforce. Is yours?

98 %

believe innovation is important

34 %

see Innovation & Technology as the leading area in which they’re expecting to totally transform in the next 1-2 years


Optimistic investment

Made for the Future finds out how the most optimistic businesses are putting customers first to drive growth.

32 %

Entering New Markets

29 %

Growing the Market for their Products & Services


Business needs people to be highly trained and highly engaged - to be healthy and happy in their jobs - or they'll take their skills elsewhere. Well-being and sustainability are becoming watchwords for business success

Noel Quinn, CEO of HSBC Global Commercial Banking



See how businesses like yours view the future:

  • Threats ahead?
  • Total transformation?
  • Investment decisions?
  • Sustainability?

What is your business doing to be Made for the Future?




HSBC’s Navigator: Made for the Future surveyed 2,559 business decision-makers in 14 markets. Research by Kantar TNS for HSBC May 2019