Sibos day 2: A tech-driven treasury future

We are excited to share the results of our 2025 Treasury Pulse survey, a benchmark study of 500+ Group Treasurers from international companies across 33 markets and 9 sectors. This study offers key takeaways that can help you in your goal to do more with less. Here’s what we learned.

Harnessing technology to serve business needs

Our findings show a clear link between automation and performance. Highly automated treasuries are three times more prone to achieving visibility of over 90% of their cash flow. This visibility enables them to be 1.5 times more capable of generating cash positions in minutes. Embracing technology gives you a clearer, faster view of your financial standing.

Centralising operations for greater efficiency

The survey also points to the power of streamlining treasury operations. By automating and centralising, treasuries can gain up to 70% in efficiency. This frees up your team from routine tasks to focus on more strategic analysis and decision-making.

Generating capital efficiencies

Many are turning to In-House Banks (IHBs) and cash pooling to improve capital efficiency. Our study found that 54% of treasurers either use or are considering using an IHB to optimise their liquidity and internal funding.

Future-proofing with payment innovation

The payments industry is changing quickly, and treasuries that adapt will be better prepared for the future. The use of emerging payment solutions is expected to increase fivefold over the next two years. Staying ahead of these trends is essential for both your treasury and the wider business.

The Treasury Pulse survey confirms that teams using automation, centralisation, and new technology perform better. They have more time to focus on strategy and analysis.

To help you achieve this, we launched our On Demand Cash Concentration solution. This gives you real-time control over your cash positions, empowering you to manage liquidity more efficiently through the seamless and efficient flow of funds across the globe using the GLS Self Service application, which many of our clients already use. In offering this degree of control on a self-service basis, it is the first of its kind in the industry.

Our experts were also active on the conference stages over the last couple of days, sharing their knowledge on key topics.

• Jane Masen, our Global Head of Custody, took part in a session T+1 and beyond: Building the future of global markets. Jane stressed how all parties in the investment chain must prepare for T+1. That means partnership with clients, shared planning, and increased advocacy as decisions are published in different markets
• Gerald Keefe, Head of Banking Europe and Americas, spoke on Exceeding expectations: Delighting clients in the age of AI. In an environment where over 70% of corporate treasurers find current cash management services underwhelming, Gerald explained how banks can move from being transactional service providers to strategic partners for corporates
• Melissa Tuozzolo, Global Head of GPS Client Service, joined Microsoft for a forward-looking discussion on how frontier firms are reimagining client service through AI. Melissa explained how HSBC is embedding AI into its global service organisation to enhance speed, certainty, and transparency for clients, while empowering teams to deliver at scale

Stay tuned for further exciting announcements and insights from Frankfurt. Look out for our next update tomorrow as we continue to explore the future of finance.

Further insights